Wild But Rooted respects your privacy. This policy explains what information we collect, why we collect it, and how we use it when you visit our website or place an order.
Information we collect
When you place an order, we may collect information such as your name, delivery address, email address, telephone number and order details.
We use this information to:
- process and fulfil your order
- arrange delivery
- contact you about your order
- deal with enquiries or problems
- meet our legal and accounting obligations
We do not sell or rent your personal information to other companies.
Payments
Payments are processed securely by our payment provider. We do not have access to your payment card details.
Cookies
Our website may use a small number of cookies that are necessary for the website to function.
For example, a necessary session cookie may be used to remember the contents of your shopping basket while you browse the website.
These cookies are not used for advertising or to track you around other websites.
We do not use Google Analytics or similar advertising/tracking technology on this website.
Sharing your information
We only share personal information with third parties where necessary to provide our services or where we are legally required to do so. This may include payment providers, delivery and postal services, website hosting providers and other suppliers who help us operate our business.
These organisations receive only the information they need to provide their service.
How long we keep your information
We keep order and transaction information for as long as necessary to fulfil our legal, accounting and business requirements.
Information that is no longer required is securely deleted or anonymised.
Your rights
Under UK data protection law, you have rights concerning your personal information. Depending on the circumstances, these may include the right to:
- ask what personal information we hold about you
- ask us to correct inaccurate information
- ask us to delete information where there is no longer a lawful reason for us to keep it
- object to certain uses of your information
- ask us to restrict how your information is used
- request a copy of your information
To exercise these rights, or if you have any questions about how we use your information, please contact us using the contact details on our website.
Security
We take reasonable measures to protect personal information from loss, misuse, unauthorised access or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Changes to this policy
We may update this privacy policy from time to time. The latest version will always be published on this page.